I visited the dealership with the intention of purchasing a Kia K3. The ad described the car as gas/petrol, with a stated price of 15,200 euros. After talking to a dealership representative, we agreed on a price of 14,800 euros. During the test drive, I asked another employee where the gas switch button was located. He replied that the car actually did not have a gas system. After we returned, I asked why the ad stated “gas/petrol”, when there was no such system. I received a response that the gas system was being installed as a gift. When I stated that I wanted to take advantage of this, I was told that the price was then already 15,200 euros, not the previously agreed 14,800 euros. This means that I did not actually receive any discount, but simply that the price of the gas system was included in the difference. When I pointed this out, I received a response that they did not understand what I meant. I stated that I am ready to purchase the car at the already agreed price of 14,800 euros and expect to receive what was described in the advertisement, without additional conditions. Unfortunately, we were unable to reach an agreement. Such commercial practices leave an unpleasant impression. It is not correct to indicate in the advertisement extras that the car does not actually have, and subsequently use them as an argument for changing the already agreed price.
1 review
10 +8 views
0 likes
Bulgaria
I visited the dealership with the intention of purchasing a Kia K3. The ad described the car as gas/petrol, with a stated price of 15,200 euros. After talking to a dealership representative, we agreed on a price of 14,800 euros. During the test drive, I asked another employee where the gas switch button was located. He replied that the car actually did not have a gas system. After we returned, I asked why the ad stated “gas/petrol”, when there was no such system. I received a response that the gas system was being installed as a gift. When I stated that I wanted to take advantage of this, I was told that the price was then already 15,200 euros, not the previously agreed 14,800 euros. This means that I did not actually receive any discount, but simply that the price of the gas system was included in the difference. When I pointed this out, I received a response that they did not understand what I meant. I stated that I am ready to purchase the car at the already agreed price of 14,800 euros and expect to receive what was described in the advertisement, without additional conditions. Unfortunately, we were unable to reach an agreement. Such commercial practices leave an unpleasant impression. It is not correct to indicate in the advertisement extras that the car does not actually have, and subsequently use them as an argument for changing the already agreed price.
06. 10. 2026
4 days ago.