FUSE Gym Cork

Really fun place to get a workout in🏋️ We arrived at the gym at 7pm on a workday and it was pleasantly not full. We could get a really good workout in and most importantly it was super fun. 💪 The machines are all new and spotless, no crooked machines or anything like that. The gym has all that you need and it has a really good vibe. I especially like that the entry is contact free meaning you don’t have a reception, you scan your code and you are good to go. One thing to note here is that there is no separate changing rooms (they have showers with plus space that are the changing rooms, you can of course close the door) it’s best if you come in gym wear and just change shoes in my opinion. 👟 They have many lockers that can hold your stuff too. 🗄️ Could be improved🚧: Cleaning equipment could be added, e.g. spray bottle and paper towels 🧻 🧼 All in all, a really good gym, with everything you need.

I would like to make a formal complaint regarding several ongoing issues at this gym. I have never had problems with other staff members, who are polite and helpful, but one specific employee, Jaime, has repeatedly been a concern for me and other members due to his unfriendly attitude and lack of professionalism—he avoids eye contact and greetings and seems unhappy at work. Beyond this, the gym has serious problems: a lack of basic equipment, especially for lower body workouts, given the price; torn upholstery on machines that has gone unrepaired for over three months; inadequate mirrors (only one small mirror on the ground floor and none upstairs), which is unsafe for checking posture; consistently dirty bathrooms, even after cleaning, with a video screenshot showing visible dirt despite a wet floor, and worse conditions on weekends; a disorganised gym floor with weights left out and no staff supervision; and dirty treadmills and equipment, including a mirror marked with handprints for weeks. The only positive is that the gym is empty during certain hours, which is why many still train here, but the gym urgently needs improvement in hygiene, maintenance, organisation, and customer service. I have included screenshots from a video as evidence.